I have been working with the JADE system for the past 6 years. I was one of the first clients to use the S.M.A.R.T. Supply software. I found the software excellent for keeping track of product rejections as well as monitoring the corrective actions throughout my supply base. JADE was always responsive with any issues that arose as well as in keeping the programs updated with the latest improvements. I highly recommend JADE Innovations and would use them again.